NuIQ - Article

How to Use Telehealth Features on NUIQ

Access NUIQ Telehealth

In this guide, we'll walk you through the steps to use telehealth features on NUIQ. This guide is applicable for both Mac and Windows users. Additionally, we've included troubleshooting tips to resolve common issues you might face.
Prerequisites :-

Sections:

Steps to Use Telehealth Features

Step 1: Access NUIQ Telehealth

Access NUIQ Telehealth


Step 2: Screen Sharing Setup

Screen Sharing Setup


Step 3: Grant Microphone Permissions

Microphone Permission


Additional Steps for Mac Users

Mac Microphone Permissions


Step 4: Start Your Telehealth Session

Telehealth Session


Step 5: End Your Telehealth Session

Telehealth Session


Step 6: Let NUIQ do the rest

Telehealth Session


Troubleshooting Tips

Check Browser Permissions (Mac and Windows)

Chrome

Check System Preferences (Mac only)

Clear Browser Cache

Restart Browser and System

Test with Another Browser

Disable Extensions

Update Browser and OS

For more detailed assistance, reach out to NUIQ Support.